Official website of Ruwa Local Board

Complaints and feedback

Tell us when we fall short, and when we get it right. Every message receives a reference number.

We acknowledge and respond to written complaints within 7 days, and to emails within 2 working days. You can also call, send a text, visit the Council offices or raise the matter at a public meeting.

Never pay a bribe. If any Council employee asks you for a bribe, report it here or to the Head of Office.

We use this to contact you and to confirm your identity when you track this request.
We will send your reference number to this address.
Consent

Last updated 9 November 2026