Official website of Ruwa Local Board

Water supply

Piped water is supplied to different areas on set days. Community boreholes are available at all times.

Check your days

Water distribution schedule

DayStatelandOld Windsor and Industry856 AreaDamofalls, Chipukutu and Riverside
Monday4am to 2pm
Tuesday4am to 2pm12pm to 8pm
Wednesday4am to 2pm
Thursday4am to 2pm
Friday4am to 6pm
Saturday4am to 2pm
Sunday4am to 2pm

Boreholes by ward

  • Ward 1: Gushungo Crescent, behind Spar market stalls
  • Ward 2: Lobengula Street, behind Spar shops, and Tibbs
  • Ward 3: Behind the Polyclinic
  • Ward 4: 856 open space corner shops
  • Ward 5: Gwenyambira corner shops
  • Ward 6: See tanks and water points below
  • Ward 7: Nzou Street, Old Windsor Park
  • Ward 8: Zimre, Orange Drive buffer, along Mutare Road
  • Ward 9: Pamusasa Shops and Ruvheneko Primary School

Tanks and water points

  • Ward 3: Manake Beerhall
  • Ward 4: 856 open space tank
  • Ward 6: Agape tank at Betterdays Shops, and Ruwa Art Centre
  • Ward 9: Fairview Park tanks

Report a burst pipe

Call (0242) 132 638/9 or report it online.

Our service standards

ServiceOur standard
Sewer connection10 working days after payment of connection fees and delivery of all plumbing fittings
Water connection10 working days after payment of connection fees and delivery of all plumbing fittings
Burst water pipeRemedial work to arrest losses within 30 minutes, and proper fixing within 48 hours
Sewer blockageFixing within 48 hours, unless there is a major challenge
Water supplyBorehole water available 24/7 at community boreholes; reticulated water 2 days per week for 6 hours

Last updated 9 November 2026